There are two different types usually seen on silver jewellery: one is deliberately caused and is referred to as oxidation created using a chemical that is applied to the surface. the resulting black colour is the end of a process called patination. the other is a naturally occurring and the tarnish is likely to occur with time and wearing, this is not a manufacturing defect but a property of silver metal and can be removed using the cleaning methods detailed above.
Final sale merchandise can’t be returned or exchanged, so purchase with care. that said, you are getting a terrific bargain—and it can always become a gift for someone else, right?
If you receive an order confirmation email and notice a mistake with the order, please call us on +234 906 562 5669. if it’s after business hours, leave us a clear and detailed message with your name, phone number, and your order number (if available).
There are a number of different finishes available so if in doubt please ask for specific advice regarding the piece you have bought.
Generally the following applies:
We don’t, because it wouldn’t work well for us. we get jewellery from all over the world every single day, far too much for us to keep a print catalog current. the best way to keep up to date on the newest items is check out our “what’s new” page. and if coming back to our site every few days is more commitment than you’re ready for, try our email newsletter. that will keep you on top of storewide sales, coupons, new arrivals, etc.
Your information stays privately with us and we wouldn’t ever want to spam you. it would be helpful if you could just add us to your contact. also, it’s important to have a way for our customer service team to contact you about your order so nothing surprising happens! we also want to make sure you get our email confirmation as a record of the order. working with customers makes us happy; we just need a way to keep the lines of communication open.
Gold plated is usually a metal such as brass or nickel or any other type of metal covered with electroplated gold. gold vermeil is sterling silver covered with electroplated gold and is higher in quality. it is also the best option for people who have allergic reactions to metal jewellery.
If we already have the right item (in your size with regards to rings) in our store, it will only take the regular shipping period of between 2-5 working days.